Abusing Online Chat Customer Support 1.3

Conversation With California

Agent 4: Hello. How may I assist you?

you: i was wondering what is the state bird for california?

Agent 4: Quail

Agent 4: California Valley Quail

Agent 4: Adopted:June 12, 1931

Agent 4: All this information is found at the state library.

Agent 4: http://www.library.ca.gov/

Agent 4: Was there anything further I may assist you with.

you: yes how many clouds are there in california?

Agent 4: Okay that is not a realistic question.

you: oh ok

you: How many clouds are there just in one city. like san diego

Agent 4: If you need a state agency contact information we are more than happy to assist you. Otherwise please do not clutter our chat services.

you: I was number one in line

you: I thought you were the state of california

you: should I talk to Idaho?

Agent 4: We are directory services to the following website www.cold.ca.gov

Agent 4: We assist with locating state agency phone numbers.

Agent 4: We are not general information

you: oh sorry

you: what is the phone number to Los Angeles

you: ?

Agent 4: Los angeles what?

you: Los Angeles California

you: I think it is in there

you: I'm sorry - I have not been to California

Agent 4: That is a city not a State Agency.

Agent 4: You may want to visit the following website for State Agencies and their website.

Agent 4: www.ca.gov

Agent 4: Was there anything further I may assist you in Locating STATE AGENCIES

you: Oh no
you: I don't want to be a model or an actress

you: I just want to know what is the tallest man in Los Angeles?

Agent 4: Not a record that the State of California maintains. Any other questions.

you: Oh I thought it was. Do I need a license for that?

Agent 4: License?

Agent 4: Please be more specific

you: If that information is restricted I can try to get a license with you, right?

Agent 4: what information is restricted?

you: How many days do I wait after I apply?

Agent 4: for what? Please be specific

you: Oh I am sorry. I mean for the tallest man and the longest cow and...

you: hold on I have to check what I have to get

you: Oh and the fastest rodent of california

you: What is the state rodent of california?

Agent 4: So are you asking if there is a license to know the tallest man, longest cow or fastest rodent in California?

you: I thought you said I had to talk to an agency for that. don't you need to have a license?

you: I can provide only some information over the internet

you: not all of everything

Agent 4: No license exist.

you: ok good. I can just write it down if you tell me

Agent 4: Sorry there is no information to tell.

you: oh is it better to talk to Idaho?

Agent 4: I am not sure.

you: ok well I will try them, thank you just the same

Agent 4: Okay you are welcome. Fill free to visit the following website

Agent 4: www.ca.gov

Agent 4: Or

Agent 4: www.cold.ca.gov